First: Please read the following instructions. Second: Click on "Register Complaints" below. Third: You come to a screen where you can simply type the details of the complaint. Fourth: At the end of the screen, click on "Register" button. The complaint gets registered. Fifth: Your complaint gets a unique number which is the complaint number. Please use this number to view status of your particular complaint. Sixth: Use the "Reset" button to cancel the entry made on the screen. Seventh: To view the Status of Complaint/s, click on "Status of all complaints". The screen will show all complaints received. Eight: If you want to view any particular complaint, click on "Check Status (of complaint no....)", you can view the status of your complaint alone. Ninth: If you desire to know the abstract of all complaints, it is available on the column next to this column. Tenth: If a printout is needed the user can click on the "Print" option. Back to top